Cancellation Policy

​Please read our cancellation policy prior to making an appointment.

CANCELLATION POLICY: 

Please provide 24 hours notice to cancel or change your appointment to avoid cancellation fees.

Please note, If you need to cancel your appointment, we require a minimum of 24 hours’ notice.
If you cancel with less than 6 hours’ notice, we won’t be able to allocate your appointment slot to clients on our waitlist, and you’ll be charged 100% of the appointment fee.
Thank you for your cooperation and understanding.

CANCELLATION FEES: 

50% fee for same day cancellations (6 hours notice)

100% fee for failure to attend appointment with less than 6 hours notice 

Patients who do not show up for their appointment without contacting us will be considered a ‘NO SHOW’ and therefore will incur the full cost of consultation.

If you incur a cancellation fee, the fee will be invoiced by email and due in 7 days, otherwise pay via phone.

If we can fill your changed/cancelled appointment time, you will NOT be charged a fee. You are welcome to send a friend to take your appointment to avoid these fees.

LATE POLICY: 

If you are late, we may not be able to provide the full duration of your appointment, however full payment is required.

Contact our team on 0422 580 035  to make any changes to your appointment.

The Cancellation & NO SHOW Fees are the sole responsibility of the patient and must be paid in full, on or before their next patient visit.

MyoActive Sports Medicine would like to thank you for your understanding as we believe that good practitioner/patient communication works to maintain healthy relationships.

If you have any questions in regards to our cancellation policy please feel free to contact us, further more click here to book an appointment.

MyoActive Sports Medicine, is the best reviewed and priced osteopathy, physiotherapy, myotherapy and remedial massage clinic in Melbourne which provides allied health services from accredited therapists to clients in Burwood, Burwood East, Vermont, Vermont South, Glen Waverley, Mount Waverley, Forest Hill, Wheelers Hill, Nunawading, Heathmont, Blackburn, Oakleigh, Mitcham, Canterbury, Surrey Hills, Scoresby, Springvale, Camberwell, Box Hill, Ringwood, Knox, Rowville, Croydon, Croydon south and Boronia.